Job Description

Join the Sweetest Team as a Confectionary Supervisor at Kilwins!

Do you have a passion for creating memorable experiences and a love for handcrafted sweets? Kilwins, a beloved American confectionery and ice cream brand, is looking for a Confectionary Supervisor to lead our team in delivering the magic of our time-honored treats. If you’re ready to step into a role where tradition, quality, and hospitality come together, we’d love to hear from you!

About Kilwins

Since 1947, Kilwins has been delighting customers with high-quality, handcrafted confections and ice cream. From our famous Mackinac Island Fudge to our “Original Recipe” ice cream, every product is made with care, tradition, and a commitment to excellence. At Kilwins, we don’t just sell sweets—we create joyful experiences that bring people together.

What You’ll Be Doing

As a Confectionary Supervisor , you’ll play a key role in ensuring our store operates smoothly while maintaining the warm and welcoming atmosphere Kilwins is known for. Your responsibilities will include, but not limited to.

• Leading and supporting team members to deliver exceptional customer service.
• Overseeing the preparation of our signature treats, such as fudge, chocolates, caramel apples, and waffle cones.
• Ensuring product quality and consistency by following Kilwins’ time-honored recipes and techniques.
• Maintaining a clean, organized, and safe work environment.
• Assisting with inventory management and restocking to keep the store running efficiently.
• Providing hands-on guidance and training to team members to uphold Kilwins’ standards of excellence.
• Preparing and hand-crafting chocolates, fudge, and other confections using time-honored techniques.
• Ensuring every product meets Kilwins’ exceptional quality standards.
• Maintaining a clean and organized workspace to support food safety and production efficiency.
• Collaborating with the team to create a welcoming and enjoyable experience for our Guests.

What We’re Looking For

We’re seeking a motivated and reliable individual with a passion for leadership and a love for all things sweet. To thrive in this role, you’ll need:

• At least 1 year of experience in a supervisory or leadership role, preferably in retail, food service, or a similar environment.
• Full availability year around!
• Strong communication and organizational skills to effectively manage a team and daily operations.
• A positive attitude and a commitment to creating a welcoming environment for both customers and team members.
• The ability to lift up to 50 pounds with or without accommodation .
• A willingness to learn and master Kilwins’ classic confectionery techniques.

Why You’ll Love Working at Kilwins

At Kilwins, we believe work should be as sweet as our treats. When you join our team, you’ll enjoy:

• A positive, people-first culture where kindness and respect are at the heart of everything we do.
• Opportunities to learn and grow, including mastering traditional skills like fudge making and chocolate dipping.
• The chance to create joyful, lasting memories for customers of all ages.
• A supportive, team-oriented environment that values creativity, reliability, and fun.

Be Part of a Tradition of Sweetness

If you’re ready to lead a team, craft delicious confections, and bring smiles to customers’ faces, we’d love to have you on board. Join Kilwins and become part of a legacy of excellence, hospitality, and handcrafted goodness.

Apply today and start your journey with Kilwins—where every day is a little sweeter!

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Job Tags

Full time, Part time, Immediate start

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