Distribution Center Associate
Chatsworth, CA
Full-Time | Hourly | On-Site
At Safe-Way Door and First United Garage Doors , we don't just move products—we deliver quality, reliability, and exceptional customer experiences. As one of the leading manufacturers and distributors in the garage door industry, we're looking for a dependable, customer-focused Distribution Center Associate to join our Chatsworth team.
If you enjoy a fast-paced environment where no two days are the same, this role offers the perfect blend of warehouse operations, customer service, and administrative responsibilities.
As a Distribution Center Associate, you'll play a critical role in keeping our operation running smoothly by supporting both warehouse and customer-facing activities.
Receive, stage, and prepare garage doors, hardware, and materials for shipment
Verify inbound and outbound shipments for accuracy
Perform inventory transactions, cycle counts, and inventory audits
Safely operate forklifts, pallet jacks, and other warehouse equipment
Maintain an organized, clean, and safe warehouse
Support continuous improvements in warehouse operations
Enter and process customer orders accurately
Process warranty claims from start to finish
Generate invoices and maintain accurate order documentation
Assist customers by phone, email, and in person
Verify order accuracy before pickup or delivery
Communicate order status and resolve customer concerns
Work closely with Sales and Customer Care to provide outstanding service
Maintain accurate records for orders, shipments, and inventory
Support operational reporting and performance metrics
Assist with front office and visitor coordination
Provide cross-functional support throughout the distribution center
High school diploma or GED
Experience working in a warehouse, distribution, or similar environment
Customer service experience
Strong communication and organizational skills
Ability to lift up to 60 pounds and perform physical warehouse duties
Forklift certification
Experience with inventory, ERP, or order processing software
Manufacturing or distribution customer service experience
Microsoft Office or spreadsheet experience
We're looking for someone who is:
Customer-focused
Detail-oriented
Dependable and accountable
Safety-minded
Comfortable balancing warehouse work with office responsibilities
A strong communicator and team player
Able to solve problems and prioritize multiple tasks throughout the day
We believe our employees are our greatest asset. When you join our team, you'll enjoy:
Stable, full-time employment
Competitive hourly pay
Medical, dental, and vision benefits
Paid Time Off and paid holidays
401(k) with company match (if applicable)
Career advancement opportunities
A supportive team environment
Ongoing training and development
Chatsworth, California
This is an on-site position supporting daily warehouse operations and customer service activities.
If you're dependable, enjoy helping customers, and like working in a hands-on environment, we'd love to hear from you.
Join Safe-Way Door and help us deliver quality products with exceptional service every day.
Safe-Way Door is an Equal Opportunity Employer committed to creating an inclusive workplace for all employees and applicants. We make employment decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race (including traits associated with race such as hair texture and protective hairstyles), color, religion, creed, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, reproductive health decision-making, or any other characteristic protected by applicable federal, state, or local law.
Qualified applicants with disabilities who require a reasonable accommodation during the application or hiring process are encouraged to notify Human Resources so appropriate accommodations can be made.
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